You should arrive 10 minutes before your booked time slot.

You don't need to book for the market; join us anytime from 1 p.m. to 7 p.m. And it's FREE for everyone. Children under 18 y.o. must be supervised at all time by responsible adult.

We'll do our best to accommodate you, but for everyone's comfort, it's better to come during your booked time.

Sensory times are on Sundays 13th at 12.30 p.m.These special hours ensure a comfortable and enjoyable experience for everyone, especially those with sensory sensitivities.To reserve your spot for this unique experience, please reach out to us via email at event.mainstreet@gmail.com or send us a message on Instagram.

Experience the magic in full as detailed on our website, complete with a special gift suitable for the young ones. With the WinterFest Ticket you're getting personalised Santa visit only for your family, enchanting workshops, magical storytelling, unique keepsakes and games, complimentary treats for paretns and grandparents - while kids are busy, entertained by the team of elves.Child tickets cover ages 1 to 12, but you're welcome to grab one for older kids, guaranteeing a delightful surprise from Santa! Our thoughtful elf artisans curate age-specific gifts for children in each category: 1-4, 5-7, 8-10, and 10+. Join us for a day of enchantment!

Tickets are non-refundable.However in case you are not available on the chosen time we can reschedule your slot and it’s free option. Just text us in advance on the email event.mainstreet@gmail.com.

Absolutely! We're committed to creating an inclusive experience for all. WinterFest features convenient ramps, ensuring easy access for baby strollers and wheelchairs, making our festive wonderland welcoming to everyone. Should you have specific accessibility requirements, reach out to our customer support for personalized assistance. Your comfort is our priority!

Yes, you will have your personal time in Santa’s Grotto. You shouldn’t wait in a queue for the visit - elves will help you to attend Santa privately during your experience.

Yes, feel free to bring your camera or take photos and videos with your phone. Our team is happy to help you create your holiday gallery.

Spaces are limited, and we cap each category to ensure every vendor gets great visibility and sales opportunities.What are the market hours? Each market day runs from 1 PM to 7 PM.Contsct with us on event.mainstreet@gmail.com to find out all the details!Do I need my own stall or equipment? No — we provide cozy wooden cabins with lighting. You just bring your display, products, and festive spirit!